How we collect, use and protect the information you share with Velvet Premium Concept.
When you contact us — by email, phone, or through a form on this site — we may collect your name, email address, phone number, and the details of your enquiry. We collect this information so we can respond to you, prepare proposals, and shape projects.
Your information is used only to communicate about your project, send proposals or estimates, and — where you've agreed — keep you informed about our studio. We do not sell, rent or trade your personal information to third parties.
Information is stored on secure servers and in private project archives. Access is limited to the studio team. We retain records only as long as needed for the project, your tax / legal requirements, or your continued enquiry.
This site uses minimal cookies — strictly for functionality and aggregated analytics. We don't profile individual visitors. For more detail, see our Cookie Policy.
You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. To exercise any of these rights, write to info@velvetgroups.com and we'll respond within a reasonable time.
When a project is delivered, we may photograph and feature it on this website, in printed portfolios, or on our social channels. We always agree the scope of public use with our clients in advance and respect any request for confidentiality.
This policy may be updated as our practice evolves or as regulations change. The "Updated" date at the top of this page reflects the most recent revision.
Questions about this policy or how we handle your information — please write to info@velvetgroups.com or call +381 61 7338565.
